Privacy Policy

Effective Date: May 11, 2026 | Last Updated: May 11, 2026

Presidential Air Conditioning, LLC (“Company,” “we,” “our,” or “us”) is a licensed, family-owned HVAC contractor serving Naples, Marco Island, Bonita Springs, and surrounding Southwest Florida communities. We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, share, and safeguard information when you interact with us through our website, by phone, by email, or in connection with our services.
Please read this policy carefully. By using our website or engaging our services, you acknowledge and agree to the practices described below.

1. Information We Collect

We collect personal information in the following circumstances:

• When you submit a contact, estimate, or service request form on our website
• When you schedule an appointment or maintenance visit
• When you subscribe to our communications, updates, or promotions
• When you contact us by phone, email, or text message
• When you make a payment or request an invoice

The categories of information we may collect include:

• Identifying information: full name, email address, phone number
• Service and property information: service address, property type, system details
• Billing and payment information: payment method details processed securely through our
payment processor
• Communication records: notes from service calls, emails, text messages, or support
inquiries
• Technical data: IP address, browser type, and pages visited when you use our website

2. How We Use Your Information.

We use collected information solely for legitimate business purposes, including:

• Scheduling, dispatching, and delivering HVAC services, installations, and maintenance
• Processing payments, generating invoices, and maintaining billing records

• Communicating with you about appointments, estimates, technician arrivals, and follow-ups

• Sending service reminders, maintenance alerts, and seasonal promotions (with your consent)
• Improving our services, customer experience, and website functionality
• Maintaining records required for warranty, licensing, and regulatory compliance

• Detecting and preventing fraud, unauthorized access, or security threats
• Complying with applicable federal, state, and local laws and regulations

3. How We Protect Your Information

Presidential Air Conditioning implements reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure data storage, limited employee access on a need-to-know basis, and the use of trusted, vetted third-party platforms for payment processing and scheduling.

While we take privacy seriously and implement industry-standard protections, no method of transmission or storage over the internet is 100% secure. We encourage you to contact us directly if you have any concerns about the security of your information.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We will never share your information with unaffiliated marketers or data brokers.

We may share your information only in the following limited circumstances:

• Service providers: We work with trusted third-party vendors who assist with business operations such as payment processing, appointment scheduling, email communications, and website hosting. These providers are contractually required to handle your information securely and use it only as directed by us.
• Legal compliance: We may disclose personal information when required by law, court order, or government authority, or when we believe in good faith that disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of our customers and staff.
• Business transfers: In the event of a merger, acquisition, or sale of business assets, customer information may be transferred as part of that transaction. We will notify affected customers in advance.

5. Third-Party Websites and Links

Our website may contain links to third-party websites, review platforms, or social media pages (such as Google, Facebook, or Yelp). These websites operate independently and are governed by their own privacy policies. Presidential Air Conditioning is not responsible for the privacy practices or content of any third-party website. We encourage you to review the privacy policies of any external sites you visit.

6. SMS and Email Communications

By providing your phone number or email address, you may receive appointment reminders, service updates, and occasional promotional offers from us. Message and data rates may apply for SMS communications.

You may opt out of marketing communications at any time by:

• Replying STOP to any text message
• Clicking the unsubscribe link in any marketing email
• Contacting us directly at the information provided below

Please note that opting out of marketing communications will not affect transactional messages related to active service appointments or ongoing work orders.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain accurate service and warranty records, and comply with applicable legal obligations. When information is no longer needed, we dispose of it securely.

8. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently collected information from a minor, we will promptly delete it. If you believe a minor has provided us with personal information, please contact us immediately.

9. Your Privacy Rights (Florida Residents)

As a Florida-based business, we are committed to compliance with applicable Florida
privacy and consumer protection laws. You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal information, subject to legal retention requirements
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below. We will respond to verified requests within a reasonable timeframe.

10. Changes to This Privacy Policy

Presidential Air Conditioning reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the “Last Updated” date at the top of this document and, where appropriate, notify customers directly. Your continued use of our website or services after any updates constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us:

Presidential Air Conditioning, LLC

Naples, Florida

License No.: CAC1819477 | LCC20180001290

Phone: (239) 331-8772

Email: PresidentialAirConditioning@gmail.com

Website: presidentialac.com